Frequently Asked Questions

Please check your spam/junk mail folder. If you find the account verification email there, please mark it “Not Spam”. You can safely follow the link in the email to verify your account. Also, please add administrator@scrible.com to your address book, contact list or safe sender list so that future emails aren't flagged as spam/junk.

Currently, no. Internet Explorer 9 was released publicly the night of March 14, 2011, and we still have some kinks to work out for the bookmarklet and browser add-on to work in IE9. IE7 & IE8 are fully supported by both the bookmarklet and the browser add-on.

Not yet but we realize the importance PDF annotation and will address this in a future release.

At this point in time we have not found a set of exceptions that allows the Bookmarklet Toolbar to work with the NoScript plugin. We are still investigating this and will post instructions here if we find a solution.

Yes: scrible now has an iPad optimized version of our toolbar and library. Visit for details on how to install the iPad bookmarklet toolbar

It means you've verified the association between your scrible account and your email address. To do this, please click on the verification link in the welcome email that we sent to that email address when you first signed up... Or click here and we'll send you a new email. If you don't see the email, please check your spam/junk mail folder or filter. To ensure you receive such important notifications, please add administrator@scrible.com to your address book, safe senders list or white list.

If you do not enable 3rd party cookies, you will need to add exceptions for scrible.com and/or www.scrible.com for the toolbar to work (depending on your browser).
After making these changes, please test saving a page to make sure your configuration works (IMPORTANT - do not test on a page from www.scrible.com as that would not test the 3rd party cookies).

• For Firefox: Preferences->"Privacy" tab->History section: must select the "Use custom settings for history". Click the "Exceptions" button next to "Accept cookies from sites". Now enter "scrible.com" and click "Allow". Test to make sure you can save a page.
• For Chrome/Chromium: Click on the wrench icon to the right of the address bar ->Options. Choose "Under the hood" from the left side bar. Click on the "Content Settings" button in the "Privacy" section. Click on "Manage Exceptions...". Then in the input area, enter "[*.]scrible.com" (without the quotes) and choose "Allow" as the behavior, and then click in the blank space below that line so it accepts it. Then test to make sure you can save a page
• Specific instructions for other browsers will be added in the future

Unfortunately web browser security restrictions prevent using the Bookmarklet Toolbar on pages with Frames. However, for many sites that do use frames, the content you want to annotate is in just one of the frames. In this case, depending on your browser you can easily open the contents of that frame as its own webpage where the toolbar will work.

• For Firefox, right click on the frame of interest and in the pop up menu click "This Frame"->"Show Only This Frame" and then load the bookmarklet as usual.
• For Safari, right click on the frame of interest and in the pop up menu click "Open Frame in New Tab" and then load the bookmarklet as usual.
• Unfortunately Internet Explorer and Google Chrome do not offer options to easily open a frame as a page by itself.

Yes - the Toolbar will work on all the content in the main page, however content inside the IFrames cannot be annotated due to browser security restrictions. The toolbar will display a message if it detects a large amount of content on the page is contained within IFrames. You'll notice that your cursor won't reflect the currently selected tool when you mouse over the content in an IFrame. If the content you wish to annotate is in an IFrame, there are a few options. Some sites use the iframes to put their header bar on top of another sites content. In this case, some provide an easy way to go directly to the iframed site. If that isn't available, depending on your browser, you can force the content to open as its own webpage where the toolbar will work.

• For Firefox, right click on the frame of interest and in the pop up menu click "This Frame"->"Show Only This Frame" and then load the bookmarklet as usual.
• For Safari, right click on the frame of interest and in the pop up menu click "Open Frame in New Tab" and then load the bookmarklet as usual.
• Unfortunately Internet Explorer and Google Chrome do not offer options to easily open a iframe in a page by itself.