Frequently Asked Questions

Why didn't I receive an account verification email after signing up?

Please check your spam/junk mail folder. If you find the account verification email there, please mark it “Not Spam”. You can safely follow the link in the email to verify your account. Also, please add administrator@scrible.com to your address book, contact list or safe sender list so that future emails aren't flagged as spam/junk.

Does scrible work in Internet Explorer 9?

Yes - IE8 and IE9 are fully supported by our bookmarklet Toolbar.

Can the scrible toolbar annotate PDFs opened in my browser?

Not yet but we realize the importance PDF annotation and will address this in a future release.

Can the scrible Bookmarklet Toolbar work with the Firefox NoScript plugin?

At this point in time we have not found a set of exceptions that allows the Bookmarklet Toolbar to work with the NoScript plugin. We are still investigating this and will post instructions here if we find a solution.

Can I use scrible on an iPad?

Yes: scrible now has an iPad optimized version of our toolbar and library. Visit for details on how to install the iPad bookmarklet toolbar

What's it mean to verify my email address?

It means you've verified the association between your scrible account and your email address. To do this, please click on the verification link in the welcome email that we sent to that email address when you first signed up... Or click here and we'll send you a new email. If you don't see the email, please check your spam/junk mail folder or filter. To ensure you receive such important notifications, please add administrator@scrible.com to your address book, safe senders list or white list.

Do I have to enable 3rd party cookies?

If you do not enable 3rd party cookies, you will need to add exceptions for scrible.com and/or www.scrible.com for the toolbar to work (depending on your browser).
After making these changes, please test saving a page to make sure your configuration works (IMPORTANT - do not test on a page from www.scrible.com as that would not test the 3rd party cookies).

Can I use the Bookmarklet Toolbar on pages which contain Frames?

Unfortunately web browser security restrictions prevent using the Bookmarklet Toolbar on pages with Frames. However, for many sites that do use frames, the content you want to annotate is in just one of the frames. In this case, depending on your browser you can easily open the contents of that frame as its own webpage where the toolbar will work.

Can I use the Bookmarklet Toolbar on pages which contain IFrames

Yes - the Toolbar will work on all the content in the main page, however content inside the IFrames cannot be annotated due to browser security restrictions. The toolbar will display a message if it detects a large amount of content on the page is contained within IFrames. You'll notice that your cursor won't reflect the currently selected tool when you mouse over the content in an IFrame. If the content you wish to annotate is in an IFrame, there are a few options. Some sites use the iframes to put their header bar on top of another sites content. In this case, some provide an easy way to go directly to the iframed site. If that isn't available, depending on your browser, you can force the content to open as its own webpage where the toolbar will work.

Earning More Storage

Earn more storage on scrible by inviting your friends and colleagues to use scrible. We make it easy to invite people via email, Facebook, and Twitter. For every person* who follows your link and gives scrible a try** we'll give you and them both a 25MB storage boost.
  • * Limit 10 referrals
  • ** They must verify their email address and share or save 3 pages

Can I use the Bookmarklet Toolbar on Flash content?

No - the toolbar cannot directly interact with any Flash content. You can still annotate the HTML content on a page that contains Flash, just not the Flash object itself. Some tips to determine if something is Flash content:

  • If it is highly animated, dynamic, or interactive. If it doesn't act like the rest of the web page, it might be Flash. For example, Youtube videos are Flash objects.
  • Right click on the content. If the menu that shows mentions "Adobe Flash Player" then it is a Flash object.

Connecting with Evernote

Connecting your scrible and Evernote accounts allows you to use scrible's annotation features on your Evernote content.

  • When saving your annotations, it may take some time for them to appear back inside of Evernote. This delay depends on how heavily the feature is being used.
  • You can disconnect your Evernote account from either scrible or Evernote. To remove it from scrible, go to your settings page and click the "Disconnect Evernote Account" link. To disconnect from Evernote, remove authorization for the "scrible Annotate" Trunk app.
  • Notes you've annotated will become read-only inside of Evernote. Once we've added our annotations, we need the note to retain a certain structure. That's why we set the notes to read-only when they get saved back to Evernote.

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